Cloud-Based Camera Health Monitoring Services

myDW is a health monitoring solution designed to maximize the performance of surveillance systems, offering actionable alerts and reports, event sharing and management tools that transform any system into a smart, proactive and responsive solution. myDW gives customers peace of mind that their surveillance is always working for them.
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What are the Benefits of myDW Health Monitoring Services?

User Management
Manage users from multiple organizations and tiers from a single unified dashboard.
Reduce IT workload
Automated tools and no software to install help reduce overhead and additional IT personnel.
24/7 Protection
Real-time alerts for critical issues help you rest easy knowing that your system is working.
Video Sharing
Assign events to users and export and share clips with your company or law enforcement.
Secure Connection
myDW data is safe and secure with 2FA and enhanced cybersecurity practices.
Improved Situational Awareness
myDW health monitoring service helps system owners gain valuable situational awareness over their systems and manage them more efficiently, saving time and delivering a proactive, easy surveillance system that keeps them up to date only on what's important. Smart alarms and notifications reduce false alarms and provide video verification for events to help customers keep their businesses safe.
Streamlined Incident Management
System owners can leverage myDW's proactive event management and alert notifications to pinpoint events and address incidents as quickly as possible, alerting law enforcement or management to events unfolding. myDW streamlines the event review process to make sure all events are addressed as soon as possible, and all systems remain operational with minimal travel and physical time by the unit.
Web client compatible with any browser
myDW is built to be easy to use and easy to access. myDW is a cloud-based service that can be accessed from any responsive web browser on any OS using the same single sign-on. Roaming profiles automatically load your site lists and permissions from the feature-rich web client.
SHARE VIDEOS WITH USERS AND PERSONNEL VIA THE CLOUD
myDW’s clip share enables system operators to quickly share a video clip of an event with recipients within the organization or external individuals. myDW’s Clip Share links are backed to the cloud, encrypted and secure, with flexible sharing options, duration and notes.
Access Video Anywhere
Video saved in the cloud and is accessible anywhere through the myDW web services secure online portal.
Share Instantly
Securely and instantly share password-protected videos with myDW users or external accounts via email securely and instantly.
Share with Outside Users
Share video clips with other users in your organization or externally with law enforcement, clients or system administrators.
Camera View Verification (CVV™)
CVV tracks and alerts system owners of camera obstruction, change in lighting or scene changes over time, with valuable, at-a-glance information on each camera, to help reduce downtime or save time and money on unnecessary trips to the installation site.
Cybersecurity with multi-factor authentication
myDW is a cloud-based service that requires no complex network configuration or bulky software downloads. It includes a centralized user management platform with multi-factor authentication and encrypted communication to help prevent account hijacking or unwanted access from orphaned credentials on uncontrolled systems.
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Remote management saves time and money
myDW streamlines DW servers' management by moving all access and system control to the cloud. Changes are instantly pushed to all users and associated devices, making managing multiple users and devices painless and efficient.
Cloud-Optimized Video Archiving
DW’s Cloud-Optimized Video Archiving (COVA™) NVR is a hybrid cloud-based recording solution that combines the features of cloud computing with on-site storage — Optimized and Secure™.
The COVA NVR is managed through the myDW™ cloud-based services, with video recorded locally.
GET ACTIONABLE INTEL WITH MYDW REPORTS
myDW system health reports provide actionable data to improve efficiency, reduce downtime, and save time and money on redundant overhead and repetitive tasks. Alerts with video verification help you take appropriate action in real-time, keeping all servers and cameras running at optimal performance.
FLEXIBILITY OF A CLOUD ARCHITECTURE
myDW simplifies operations by moving system health monitoring, alerts, users, and system management to the cloud. Combining the performance and reliability of your local recording with the flexibility and convenience of the cloud, myDW is a great ROI, with proactive health monitoring and smart alerts that save system owners time and money.
Streamline user management
Managing user permissions in myDW is fast and easy with a solution that makes updates hassle-free and instant, eliminates compliance barriers and improves cybersecurity. User groups make managing large numbers of users and devices simple and pain-free.

Easy and Safe

DW's myDW health monitoring services offer system owners the power to manage all their systems remotely, from a single location, with automated intelligent alerts and reports to keep your systems and users safe and happy.
Alerts
Create customizable alerts with unique filters and schedules.
Hardware Inventory Report
At-a-glance, detailed reports for servers and cameras to identify potential anomalies.
Health Monitoring
Monitor your systems' health events. Set alerts for notifications to help prevent downtime.
3rd Party Integration
Sensor events, access control and alarm panels are easily integrated into the myDW platform for comprehensive system management with video for visual verification.
Open Source Software Disclosure.
Reports
myDW reports provide valuable information on your complete system to discover which recorders need attention, reducing downtime and missing video.
HDD and Storage Health
Monitor your hard drives' health and remaining storage and set alerts to prevent downtime and ensure compliance proactively.
No software to Install
View and share clips through a web browser with no software to download or plugins to install.
Redundant Backups
Clip Share videos are stored in cyber-secure data centers across the US to prevent loss or damage at a single location.
Virus-Free Video Share
Cloud sharing eliminates the risk of hacking or virus infestation of your system due to improper USB use.
PART OF THE COMPLETE DW ECOSYSTEM
myDW is purpose-built to support all of DW's solutions in a unified service. Whether DW Spectrum, Blackjack or VMAX recorders, myDW allows system owners to monitor multiple sites, users and systems regardless of the platform.
NDAA / TAA Compliant
DW IP cameras, analog cameras, NVRs, DVRs, network devices and management software sold and distributed worldwide are designed and developed in U.S.A. and Korea. Manufacturing is done in Korea.
Most DW products qualify for GSA Schedule Contracts and other government opportunities because they are TAA / NDAA compliant.
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*On supported models. See product pages for more information.

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